SHIPMENTS AND RETURNS
SHIPPING YOUR PARCEL
Except in special cases explicitly specified, the delivery time of the orders is 2 to 7 working days after receipt of payment. In non-working days are included Saturdays, Sundays and public holidays, as well as days when road transport is prohibited. These deadlines are indicated in the confirmation of the order received by e-mail by the customer.
All orders received before 4 pm on day A must be ready on day A for departure on day B.
Orders received after 4 pm will be prepared on day B for departure on day C.
The order is delivered to the delivery address chosen by the customer.
Deliveries are made by an independent carrier, to the address mentioned by the customer when ordering and which the carrier can easily access.
The transfer of the risks of loss and deterioration of the products will only be realized when the customer physically takes possession of the products. The products therefore travel at the risk and peril of the seller.
The customer is required to carefully check his packages upon delivery to immediately issue any reservations to the carrier. In the event of failure of delivery of the order and in the absence of answer or indication of the customer within a period of 6 months allowing to organize the redelivery or the refund, the order will be considered as remaining the property of www.vignobles- saint-marc.fr without further formality.
* Shipping only in France
WITHDRAWAL OF ORDER
Order picking schedule at the store
Monday to Friday: 9h - 11h45 / 14h - 18h
Upon receipt of payment, the order leaves in prepation and will be available at the store within 1 hour to 2 hours. Unless the order is placed after 16h.
If the order is placed before 16h, the order will be ready on day A. For any order placed after 16h, withdrawal the next day.
Please bring your order number or your order confirmation email when you withdraw.